Reprocessing individual crashes¶
If you have appropriate permissions, you can reprocess an individual crash by viewing the crash report on the Crash Stats site, clicking on the “Reprocess” tab, and clicking on the “Reprocess this crash” button.
Reprocessing lots of crashes if you are not an admin¶
If you need to reprocess a lot of crashes, please write up a bug. In the bug description, include a Super Search url with the crashes you want reprocessed.
Reprocessing crashes if you are an admin¶
If you’re an admin, you can create an API token with the “Reprocess Crashes”
permission. You can use this token in conjunction with the
scripts/reprocess.py script to set crashes up for reprocessing.
SOCORRO_REPROCESS_API_TOKEN to the token value.
For example, this reprocesses a single crash:
$ make shell app@socorro:app$ socorro-cmd reprocess c2815fd1-e87b-45e9-9630-765060180110
When reprocessing many crashes, it is useful to collect crashids and then reprocess them. They are submitted in chunks, and if the script fails due to a network error, you can edit the collected crashids to start from the failure.
This reprocesses 100 crashes with a specified signature:
$ make shell app@socorro:app$ socorro-cmd fetch_crashids --signature="some | signature" > crashids app@socorro:app$ cat crashids | socorro-cmd reprocess
For more complex crash sets, pass a search URL to generate the list:
$ make shell app@socorro:app$ socorro-cmd fetch_crashids --num=all --url="https://crash-stats.mozilla.org/search/?product=Sample&date=%3E%3D2019-05-07T22%3A00%3A00.000Z&date=%3C2019-05-07T23%3A00%3A00.000Z" > crashids app@socorro:app$ cat crashids | socorro-cmd reprocess