4.1. Socorro Troubleshooting¶
journalctl is a good place to look for Socorro logs, especially if services are not starting up or are crashing.
Socorro supports syslog and raven for application-level logging of all services (including web services).
4.2. Crash-Stats Troubleshooting¶
If web services are not starting up, /var/log/nginx/ is a good place to look.
If you are not able to log in to the crash-stats UI, try hitting http://crash-stats/_debug_login
If you are having problems with crontabber jobs, this page shows you the state of the dependencies: http://crash-stats/crontabber-state/
If you’re seeing “Internal Server Error”, you can get Django to send you email with stack traces by adding this to /data/socorro/webapp-django/crashstats/settings/base.py:
# Recipients of traceback emails and other notifications. ADMINS = ( ('Your Name', 'firstname.lastname@example.org'), ) MANAGERS = ADMINS